Customer Voice

Turn customer experiences into stars

Collect more authentic customer reviews

Reach your customers any way you want
Customize everything to fit your brand
Boost your ranking on Google to #1
Get more reviews to build brand trust

Easily gather reviews to grow your business

More reviews equal more traffic through the doors! With Pivotal Penguin's Customer Voice, you can gather authentic reviews via text or email on the review sites that matter most, increase customer loyalty and boost sales.

Gather feedback from your customers with personalized messages

To increase the open and click-through rates, customize all messages to match your brand identity.

Reach customers by text or email to effectively gather feedback from customers at a single location or across an entire multi-location brand.

Collect reviews on sites that make an impact

Glowing reviews help businesses shine in local search! Collect new reviews on third-party review sites, profiles on social media, and your landing pages.

Never miss a chance to collect authentic customer feedback right on your website using the Review Generation Widget.

Measure performance effectively

Measure your success with a conversion funnel, and chart improvement over time. Get an at-a-glance roll-up of your brand’s success or filter by specific locations.