Discover The Path To Success - Follow The New Customer Journey
The first step in the Customer Journey concerns your audience within your local market and how visible you are. You may create interest & awareness through social media, search advertising, email marketing, loyal programs, newspaper, radio, billboards and word of mouth.
Potential customers may be aware of your business, but if they can’t find consistent and accurate business information about your business online, they’re less likely to become customers.
Potential customers frequently use online reviews to guide their purchase decisions, particularly when deciding among competing businesses.
When consumers can easily find, contact, and buy from your business online, they’re far more likely to become customers. Having an informative and up-to-date website is crucial for helping consumers find your business.
Your best advocates are your happy customers. When your customers are happy with your business they freely spread the news to other friends and family members.
Digital Marketing Made Easy
Learn how to take immediate action to improve your digital presence and drive growth.
“This makes it easy for a business owner/person to post to social platforms. All social platforms are for FREE however, you can not post on all of them all the time. This links everything together for easy access to post. Affordable. Happy with the Customer Service after the sale."
CEO & Founder
"Sharon has been amazing. She is patiently walking me through the review, social media programs and will be working on the loyalty programs in the future. She is knowledgeable about what is going on in this field and offers very helpful suggestions. I understand my business more now than I did before, am more organized, and most importantly, offer a professional organized image."
CEO & Founder
Easy to use. I send an email to my customers asking for feedback once a week and am seeing very good results in getting new reviews on various social media sites. This is a great service which should help boost sales in the long run.
This is a great simple platform for generating reviews for our small photography business. Sharon took the time to teach all of us how to use the platform in great detail, and we were up and going within the hour. We love that we are able to feature the reviews in real time on our website and how easy it is to send review requests to our clients. We greatly recommend this program to any small business.
Pivotal Penguin is an easy-to-use “feature packed digital marketing hub” that helps businesses get found by consumers, generate more online reviews, recommendations, referrals, manage your social media and land more customers!